Adopting Technology:
What they don't tell you in software demonstrations

This section of CFTech is dedicated to successful planning and implementation of customized technology roadmap software solutions.  Therefore, it has nothing to do with software.  Instead, the resources and information in this section will deal with the organizational issues around preparing, budgeting and implementing the software solutions that community foundations choose to fulfill their own technology roadmaps.

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Current TSC providers
Early Adopters Share Lessons

On October 16-17, 2006, representatives from 18 foundations gathered in Dallas for an Early Adopter Summit sponsored by the Technology Steering Committee (TSC) of the Technology Initiative. Early in the summit, participants were asked to give an assessment of their organization’s current status with regard to adopting and implementing technology solutions to meet their current and future business needs. Here is a brief analysis of their answers to the following questions:

1) What tools do you currently use?

System

Number of foundations responding/Percent of whole

Software in use

Number/ Percent using software

Integrated systems/Core accounting

17 / 94%

Foundation Power

FIMS

7 / 41%

10 / 59%

CRM

16 / 89%

Donor Central

Crystal Reports

Foundation Power only

FIMS only

9 / 56%

4 / 25%

2 / 13%

1 / 6%

Online Grant Application

5 / 28%

Kintera

Community Impact System (CIS)

Dotche

Home grown system

ImpactMgr (in past)

1 / 20%

1 / 20%

1 / 20%

1 / 20%

1 / 20%

Seamless Processing

6 / 33%

AST/Foundation Partner

Excel import into FIMS

5 / 83%

1 / 17%

2) Where are you in your planning process?

Stage in Process

Number responding/percent of whole

Technology Implementation

6 / 33%

Gap Analysis

2 / 11%

Operational Implications

5 / 28%

Strategy

5 / 28%

3) What needs the most attention in your organization (Gap Analysis)?

Business Requirement

Number responding/percent of whole

Self Service

9 / 50%

Communications

5 / 28%

Community Knowledge

4 / 22%

Productivity

7 / 39%

Investment Accounting

8 / 44%

4) What new tools are you using ?

Genre

Number responding/percent of whole

Tool in use

Number/Percent Using Tool

Constituent Self-Serve

6 / 33%

Donor central

RaisersEdge/Net Community

Dotche/Donor Express

4 / 67%

1 / 17%

1 / 17%

Donor/Program Match

1 / 5%

Custom RaisersEdge/GrantEdge/Net Community

1 / 100%

Grant Impact Measurement

4 / 22%

Community Impact System

Custom RaisersEdge/GrantEdge/Net Community

None

2 / 50%

1 / 25%

 

1 / 25%

Grant Management-enhanced

6 / 33%

None

GrantEdge

FoundationPower/Dotche

4 / 67%

1 / 17%

1 / 17%

Other

3 / 17%

Scholarship

Automation of document management

Social networking tools

1 / 33%

1 / 33%

1 / 33%

Web Presence

17 / 94%

VisionMgr

3rd Party

Internal Development

10 / 59%

4 / 24%

3 / 18%

Technology Resources

Preparing for Change - Resources in Business Technology

Provider Insights

Connect to Grantees

 

New Tunes from the Old Standard

Social CRM: Empowering the Giving Experience

One Step Closer to a Paperless Office

Fueling Donor Matching Through On-Line Grant Applications

Integration in a Real-time World

Seamless Processing Now a Reality

Adopting Technology